In general, we gather information about all of our users collectively, such as what areas you visit most frequently and what services you access the most. We only use this anonymously and aggregated with other users' information to protect your privacy. The information collected helps us determine what features and services are of most benefit to you in order to create the best possible service for you. We may share this information with our Partners, but only anonymously and in the aggregate, so that they may also understand how you use the features and services of our site, and may also help to provide the best possible service to you.
In some instances, such as when you sign up to John Shepherd, we may require more specific information about you, such as name, e-mail address, postcode etc. We may use this information to make you aware of new services, which may be of interest to you, or to contact you regarding site changes and updates.
General Information & Partner Pages
We do not disclose your individual visits to our site, or personal information that you provide, such as your name, e-mail address, postcode, etc., to any outside parties, except when we believe the law requires it or when specifically requested by you. As stated above, we may record and share aggregated and anonymous information with our Partners. We are not responsible for any information inputted outside our site, including on a Partner registration page, as that information will be dealt with by that Partner company and not us.
Please submit any feedback to us. Feedback is used primarily for internal purposes to aid us in improving the site. Any feedback submitted becomes our property and we may use feedback for marketing purposes, or to contact you for further feedback on the site.
We may collect IP addresses of visitors to our site to help diagnose problems with our servers and for system administration. We shall only use these addresses for technical and tracking purposes unless otherwise required by the law. We capture industry standard information contained in the server log-file, such as browser type, pages visited, entry and exit points and visit duration, solely for the purposes of analysis. Information contained in log files is intended for internal use only and will not be disclosed to our Partners.
Access to Information held by us
You have a right to access the information that we hold about you. To obtain a copy you should email us at email@example.com or write to us at the address given in the contact page. We may charge a reasonable fee for this service.
Thank you for using johnshepherd.co.uk. We hope you find it informative and professional and look forward to reading your comments and developing the site for your future use.